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Rainbow Play Systems - Rainbow Play System Review from Clermont, Florida
Rainbow Play Systems - Rainbow Play System Review from Clermont, Florida
Don't ever waste your money on rainbow play system. We spent nearly $10,000 in 2012 not even four years later our system looks terrible and is literally rotting away. We polyurethanes it every 18 because yellow jackets were attracted to the wood and it was the only way...
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Anonymous
Anonymous

HA HA HA HA.. Four years... right. Let me take a guess. You bought (or inherited) a 10 year old Rainbow swingset, and now you're trying to "game" the system by getting free...

Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.0
#729496
Reply to reviews
I was given a Shine Castle II and need to reassemble it. It as some rot at the bottom. In fact, all the bottom pieces need to be replaced. So, I do not have a warranty and I am willing to pay for the rotted pieces, but for the life of me no one at the three local...
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Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

#718921
Reply to reviews
They will charge you a premium for the play set, but when it comes to recognizing the "lifetime" warranty, they take advantage of any and all the disclaimers in the bottom part of the warranty to tell you NO. They will give you the run around and the local dealers...
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Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.7
Winnetka, Illinois
I liked
  • What the warranty says
I didn't like
  • That they will not honor the warranty when you make a claim
#705547
Reply to reviews
rainbow play systems is the worst company to deal with! ive tried for months to get a part, they curse and swore at me, sent out the part to the wrong address. said it was being sent ups but sent it in the mail. id never buy a thing from them again! terrible terrible...
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

Bedford, Nova Scotia
#698236
Reply to reviews
We had a Rainbow Monster Castle for about 8 years. Two years ago carpenter bees found it and we got tired of the battle. Its not just the play set - we are next to the woods and they are everywhere. When we bought ours carpenter bee damage was covered. The shipping is...
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I liked
  • Quality and customer service
#647775
Reply to reviews
Rainbow Play Systems - Poor quality, not worth a quarter of what we paid!
A year after having the play system, the wood faded. There is no water sealant on the product. It too was bug infested. I'd sit outside with my coffee in the morning wondering why the same bird would peck at the beam. Come to find out, it was eating the bugs that...
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.0
Floresville, Texas
#646856
Reply to reviews
Set fell apart in less than a year, clearly under warranty but they wouldn't honor and we were told to fix it ourselves.
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.2
#640872
Reply to reviews
In April of 2014 a check was paid to Rainbow Play Systems to do a re-seal on the system in order to the keep the supposed warranty in tact. Now it has been over a year and the service was never done, and I have requested a refund going on for more than two months now....
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

#637764
Reply to reviews
In 2013, during the cold snap the slide cracked. Since then we have talked to two Rainbow Play System stores and each one assured us that they would get it fixed but there was no FOLLOW THROUGH. On the Rainbow website there are numerous complaints similar to mine. I...
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Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

#622250
Reply to reviews
Rainbow installed our $4000 playset in 2004. The main boards holding up the unit have been sinking into the ground due to the weight of the unit. The boards are rotting from the bottom. Rainbow says we are negligent because we have not sealed it every 1-2 years. We...
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Anonymous
Anonymous

Any credibility of your complaint was quickly dismissed with your opening statement.-"Rainbow installed our $4000 playset in 2004. The main boards holding up the unit have bee...

Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.3
#607995
Reply to reviews