We bought a swing set and trampoline from rainbow 12-10-2014 had multiple problems, the trampoline was totally just falling apart we called the manufacturer who sent replacement parts under the warranty more than once.How ever rainbow will send no one to fix it unless we pay $400.00 mind you it has a 10 year warrenty. Already contacted the BBB, AND I WILL NOT REFER YOU TO NO ONE, AND THIS IS A NEW COMMUNITY.
AND WHEN PEOPLE SEE IT, I WILL BE MORE THEN HAPPY TO TELL THEM TO GO ELSE WHERE THAT RAINBOW IS A BIG RIP OFF. we paid over 3000.00 for THE TRAMPOLINE ALONE with the warrenty . Big big rip off, really pissed.
In georgia just across South Carolina line off of 520. If you go near they do yourself a favor keep going.IT HAS CHANGED OWNERSHIP SO BEWARE.
Product or Service Mentioned: Vuly Trampoline.
Reason of review: Warranty issue.
Monetary Loss: $3000.
Preferred solution: Repair or refund and you come and get it..