Not resolved

We bought a swing set and trampoline from rainbow 12-10-2014 had multiple problems, the trampoline was totally just falling apart we called the manufacturer who sent replacement parts under the warranty more than once.How ever rainbow will send no one to fix it unless we pay $400.00 mind you it has a 10 year warrenty. Already contacted the BBB, AND I WILL NOT REFER YOU TO NO ONE, AND THIS IS A NEW COMMUNITY.

AND WHEN PEOPLE SEE IT, I WILL BE MORE THEN HAPPY TO TELL THEM TO GO ELSE WHERE THAT RAINBOW IS A BIG RIP OFF. we paid over 3000.00 for THE TRAMPOLINE ALONE with the warrenty . Big big rip off, really pissed.

In georgia just across South Carolina line off of 520. If you go near they do yourself a favor keep going.IT HAS CHANGED OWNERSHIP SO BEWARE.

Product or Service Mentioned: Vuly Trampoline.

Reason of review: Warranty issue.

Monetary Loss: $3000.

Preferred solution: Repair or refund and you come and get it..

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Rainbow Play Systems Inc. does not manufacture trampolines.

We manufacture swing sets. If you are having warranty issues with your trampoline, you would need to contact the manufacturer of your trampoline.

You may be able to get this information from the distributor you purchased it from. Thanks!

to Rainbow Play Systems Inc.500 #1446524

Bought the trampoline from you rainbow, and the swing set is falling apart also what apiece of junk. Never again. And you have excuses,excuces, excuses the sale people and customer service are {{Redacted}}.

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