Purchased a King Kong Castle for $14,025.56 in 2012. Less than a year later the slide cracked across the bottom.
Replaced slide in 2013. 2016 Slide cracks in the same place. Inquired about replacement, apparently they were not using a washer behind the bolt causing slides to crack. Now you have to register your slide and have slide shipped to you $200, then you have to call to have it installed $75 plus mileage!
How is this standing behind Lifetime Warranty of slide if I have to spend almost $300 to replace their mistake. Too much money on a company that doesn't back their own product, even if it is their mistake!
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