only wish i had seen this site before buying our rainbow swing set. we ended up buying on an impulse to get the sale price which was 50 percent off. total scam.. these things always seem to be 50 off. then the real fun began. rust started showing up on all the bolts...Read more
Do not buy in Augusta, Ga. Will not honor warranty. Less than 3 months and no stain is left. They won't return calls and dealer on says to call some woman named Dawn who does not return calls. Worst customer service ever.Read more
They will charge you a premium for the play set, but when it comes to recognizing the "lifetime" warranty, they take advantage of any and all the disclaimers in the bottom part of the warranty to tell you NO. They will give you the run around and the local dealers...Read more
- What the warranty says
I didn't like
- That they will not honor the warranty when you make a claim
They do not care after the sale..Stay Clear Away From Rainbow Playsets.... We spent $3,700 on our Rainbow Castle in 2003 at their Lake in the Hills, IL. Location We stain our set every year, go over all nuts, bolts, screws. We bring in the tarp, tire & all swings in...Read more
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