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Rainbow Play Systems - RAIN BOW PLAY SETS
Rainbow Play Systems - RAIN BOW PLAY SETS
Just want to tell people of my experience with Rainbow play sets. I bought mine in 2002. I bought Rainbow playset even thought it cost 2x the money then other play sets, because they offered LIFETIME warranty on all wooden pieces. I figured it would last a very long...
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Anonymous
ms. smith

https://www.bbb.org/south-dakota/business-reviews/playground-equipment/rainbow-play-systems-in-brookings-sd-113001593

Anonymous
Rainbow Play Systems Inc.500

Rainbow Play Systems warranty is valid to the Original Purchaser only. Without a copy of your invoice we can not offer warranty replacement parts. If you would like you can pu...

1.8
#1123826
Reply to reviews
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
Rainbow Play Systems - Overpriced junk with a worthless warranty
We have maintained our very expensive set yet it has literally rotted away and after 6 months over 50 emails 3 different sets of photos and numerous phone calls they have refused to warranty anything. they have deprived 2 disabled children of their playset and couldn't...
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Anonymous
Rainbow Play Systems500

Rainbow Play Systems warranty doesn't offer warranty on equipment subjected to abuse, negligence, etc. as stated in our warranty. Failure to maintain your swing set falls unde...

1.0
I liked
  • What the warranty says
I didn't like
  • Warranty and customer service
#1057516
Reply to reviews
Rainbow Play Systems - Slide has cracked a second time - will not warranty
Rainbow Play Systems - Slide has cracked a second time - will not warranty
Rainbow Play Systems - Slide has cracked a second time - will not warranty
I am very disappointed. We are unable to get Rainbow Play systems to Warranty the slide on our very expensive King Kong Playset. This is the second time it has cracked. The first time the slide cracked we had it replaced and also payed extra to buy a new support base...
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Anonymous
Anonymous

I'm in the same situation now. I already paid to have my slide replaced once. Now it is cracked AGAIN!! Also the trapeze ring cracked while my son was playing on it. When I ca...

Anonymous
Anonymous

It's 10 yrs old? Did it come with a lifetime warranty?!

I liked
  • Play system and original help from local dealer
I didn't like
  • Corporate office will not take responsibility for faulty product
#1032385
Reply to reviews
The expensive Rainbow Play Systems are a WASTE of good money
The expensive Rainbow Play Systems are a WASTE of good money
The expensive Rainbow Play Systems are a WASTE of good money
The expensive Rainbow Play Systems are a WASTE of good money
The expensive Rainbow Play Systems are a WASTE of good money
I strongly recommend that people avoid Rainbow Play Systems for long term backyard usage unless you intend to dismantle and stain them all meticulously each year. I would strongly encourage everyone to use pressure treated wood or some durable product and have a local...
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Anonymous
Rainbow Play Systems

I am sorry that you are having problems with your set. We do state in our instruction manuals our maintenance requirements that include staining that play set every 12-18 mont...

1.0
I didn't like
  • Warranty and customer service
  • Quality claims made by marketing are nearly false
  • Quality
#1029388
Reply to reviews
Rainbow Play Systems - Rainbow Play System Review from Clermont, Florida
Rainbow Play Systems - Rainbow Play System Review from Clermont, Florida
Don't ever waste your money on rainbow play system. We spent nearly $10,000 in 2012 not even four years later our system looks terrible and is literally rotting away. We polyurethanes it every 18 because yellow jackets were attracted to the wood and it was the only way...
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Anonymous
Anonymous

HA HA HA HA.. Four years... right. Let me take a guess. You bought (or inherited) a 10 year old Rainbow swingset, and now you're trying to "game" the system by getting free...

Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.0
#729496
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Rainbow Play Systems - Poor quality, not worth a quarter of what we paid!
A year after having the play system, the wood faded. There is no water sealant on the product. It too was bug infested. I'd sit outside with my coffee in the morning wondering why the same bird would peck at the beam. Come to find out, it was eating the bugs that...
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.0
Floresville, Texas
#646856
Reply to reviews
Rainbow Play Systems, their Dealer and the product are all very poor quality and service
Purchased new swing set for $7,000.00 on 6-13-13 From the start there were safety issues with the set that were not completely resolved until after 9-24-13 as reported to Dealer Kid's World Play located in Hartville, OH many times beween 6-13-13 and 9-24-13 (broken...
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 29 years. We value our loyal customers and take any complaints or con...

#523414
Reply to reviews
Rainbow Play Systems - Rainbow Systems playground FAILS to Honor Warranty
Rainbow Play Systems - Rainbow Systems playground FAILS to Honor Warranty
Rainbow Play Systems - Rainbow Systems playground FAILS to Honor Warranty
Rainbow systems playgrounds say they have a lifetime warranty on the wood for their swing sets. DO NOT Believe them!!! I have been trying since September to get three boards replaced. NO LUCK what so ever. Called the Local dealer in Suffolk VA, their reply "We do...
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Anonymous
Anonymous

Why on earth would anyone believe any warranty on something made of wood? Especially when it is exposed to the elements?Please think next time. The fact that it is made of woo...

Anonymous
Worthless warranty

They made me jump through hoops for 2 months only to finally tell me my warranty wasn\'t covered, because the piece was totally split and rotted but hadn\'t broken in half yet...

#208615
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