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We have had several parts replaced over the years, but this year they declined our request stating we were negligent. I've restained it along with my fence 3 times over the past. Now bugs and 100 degree heat made it time again. I think it's Class Action time. I'm a...
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Anonymous
Tammy

Was this resolved by Rainbow? I'm curious in what manner. Should you decide you want to continue legally please let me know if I can help in any way. Tbird79@gmail.com

tbird79
tbird79

I am in for your class action lawsuit... I have also been scammed by their "life-time warranty"

2.2
I didn't like
  • Warranty
#1077082
Reply to reviews
Rainbow Play Systems - Slide has cracked a second time - will not warranty
Rainbow Play Systems - Slide has cracked a second time - will not warranty
Rainbow Play Systems - Slide has cracked a second time - will not warranty
I am very disappointed. We are unable to get Rainbow Play systems to Warranty the slide on our very expensive King Kong Playset. This is the second time it has cracked. The first time the slide cracked we had it replaced and also payed extra to buy a new support base...
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Anonymous
Anonymous

I'm in the same situation now. I already paid to have my slide replaced once. Now it is cracked AGAIN!! Also the trapeze ring cracked while my son was playing on it. When I ca...

Anonymous
Anonymous

It's 10 yrs old? Did it come with a lifetime warranty?!

I liked
  • Play system and original help from local dealer
I didn't like
  • Corporate office will not take responsibility for faulty product
#1032385
Reply to reviews
They will charge you a premium for the play set, but when it comes to recognizing the "lifetime" warranty, they take advantage of any and all the disclaimers in the bottom part of the warranty to tell you NO. They will give you the run around and the local dealers...
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Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.7
Winnetka, Illinois
I liked
  • What the warranty says
I didn't like
  • That they will not honor the warranty when you make a claim
#705547
Reply to reviews