(2 of 100 reviews match)
Despite maintaining our set annually over the last 11 years, we had two pieces rot out and are in need of replacement this summer. Warranty claims have to be made through the factory and in the summer they run 3-4 weeks in delay. Dealer store near us has the parts, but...Read more
We contacted rainbow to have our playset moved to our new home last fall. One of their installers came our in October and moved the set for us. The installer informed us that we need to replace some of the wood because it was rotting and he would not assemble the...Read more
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