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I was given a Shine Castle II and need to reassemble it. It as some rot at the bottom. In fact, all the bottom pieces need to be replaced. So, I do not have a warranty and I am willing to pay for the rotted pieces, but for the life of me no one at the three local...
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Anonymous
Rainbow Play Systems Inc.500

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

#718921
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We had a Rainbow Monster Castle for about 8 years. Two years ago carpenter bees found it and we got tired of the battle. Its not just the play set - we are next to the woods and they are everywhere. When we bought ours carpenter bee damage was covered. The shipping is...
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I liked
  • Quality and customer service
#647775
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Rainbow Play Systems - Rainbow Systems playground FAILS to Honor Warranty
Rainbow Play Systems - Rainbow Systems playground FAILS to Honor Warranty
Rainbow Play Systems - Rainbow Systems playground FAILS to Honor Warranty
Rainbow systems playgrounds say they have a lifetime warranty on the wood for their swing sets. DO NOT Believe them!!! I have been trying since September to get three boards replaced. NO LUCK what so ever. Called the Local dealer in Suffolk VA, their reply "We do...
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Anonymous
Anonymous

Why on earth would anyone believe any warranty on something made of wood? Especially when it is exposed to the elements?Please think next time. The fact that it is made of woo...

Anonymous
Worthless warranty

They made me jump through hoops for 2 months only to finally tell me my warranty wasn\'t covered, because the piece was totally split and rotted but hadn\'t broken in half yet...

#208615
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